Menu Command

Documentation

Show Help

Opens the TWS javahelp window.

Quick Start Guide

Opens the TWS Quickstart page.

Online Users' Guide

Opens the TWS Users' Guide from your web browser.

Tutorials

Opens the Interactive Tours web page with focus on the TWS Basics tour.

Release Notes

Opens the Trader Workstation release notes index.

Customer Service

Customer Service Info

Opens the Customer Service information page on the IB web site.

Customer Service Chat

Opens the Account Management page. Click the Chat icon to chat live with a customer service representative.

Open Message Center

Opens the Message Center in Account Management. Use this feature to contact customer service to address any questions or problems.

Request Trade Cancellation

Opens the Order Cancellation Request box in Account Management.

View System Status

Displays the current status of IB systems.

Web Site Links

Interactive Brokers Home Page

Opens the IB home page.

Features Poll

Opens the IB Features Poll page, where you can submit and vote on suggestions for new or enhanced IB features.

Traders' Chat

Opens the IB Traders' Chat page where you can log in and chat live with other traders.

Change Clearing Instructions

Opens the Settlement Instructions page in Account Management.

Show Hotkey Popup

Displays a list of all active hotkey actions and their associated key(s).

Report Problem

Opens a text pad where you can describe and submit your problem.

About Trader Workstation

Displays information about TWs, including the current release number and Java version you're running.