Order Status

Monitor the status of your orders by understanding the significance of colors in the status field.

LIGHT GRAY indicates that you are in the process of creating an order and you have not yet transmitted it.

LIGHT BLUE indicates that you have transmitted your order, but have not yet received confirmation that it has been accepted by the order destination.

PALE PURPLE indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) but that currently the order is not working, due to system, exchange or other issues. When the order becomes active, the order status color will change appropriately.

DARK BLUE indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) and that this order has yet to be elected. The order status remains DARK BLUE until the election criteria are met. At that time the order is triggered, the order status color will change appropriately.

GREEN indicates that your order has been accepted and is working at the order destination.

MAGENTA indicates that you have sent a request to cancel the order but have not yet received cancel confirmation from the order destination.  At this point, your order is not confirmed canceled. You may still receive an execution while your cancellation request is pending.

BURNT ORANGE indicates that a cancellation request has been accepted by the system but that currently the request is not being recognized, due to system, exchange or other issues. At this point, your order is not confirmed canceled. You may still receive an execution while your cancellation request is pending.

RED indicates that the balance of your order has been confirmed canceled by the system. This could occur unexpectedly when the destination has rejected your order.

Once the order is confirmed canceled, the Order Management line will disappear from your trading screen after 30 seconds. Please see the Customer Agreement for further information on order confirmation and order cancellation.

MAROON indicates that an attached simulated order type has been accepted by the system and has yet to be elected. The order is held in the IB system (and the status remains MAROON) until the election criteria are met. At that time the order is transmitted to the order destination specified and the order status color will change appropriately.